Privacy Policy

Privacy Policy

Last Updated: August 14, 2024

At FleaTickWorm.com ("FleaTickWorm," "we," "us," or "our"), we are committed to respecting and protecting the privacy of our customers. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and the rights and choices you have regarding your data.

Scope

This Privacy Policy applies to all personal information collected through our website, FleaTickWorm.com, related mobile applications, and any offline interactions where we expressly reference this policy (collectively, the "Services").

Information We Collect

Information You Provide Directly to Us:

• Contact Information: Name, address, email address, and phone number.
• Billing and Shipping Information: Payment details, billing and shipping addresses.
• Pet Information: Pet’s name, breed, age, and other relevant details.
• Order History: Records of purchases and transactions.
• Account Information: Account login credentials and settings.
• Customer Service Communications: Any correspondence or inquiries directed to our customer service team.

Information Collected Automatically:

• Device Information: IP address, browser type, operating system, and device identifiers.
• Browsing Behavior: Pages visited, time spent on our site, and items viewed or added to the cart.
• Location Data: Collected with your explicit consent.
• Cookies and Tracking Technologies: Information on how you interact with our website and Services (refer to our Cookie Policy for more details).

How We Use Your Information

• To Process Orders and Provide Services: We use your personal information to fulfill orders, process payments, communicate order status, and provide customer support.
• To Personalize Your Experience: We tailor our product recommendations, offers, and content to align with your preferences and interests.
• To Improve Our Services: We analyze usage data to enhance the functionality, design, and offerings of our Services.
• To Communicate with You: With your consent, we may send promotional emails, newsletters, or text messages about new products, special offers, or other relevant information.
• For Marketing and Advertising: We may use your data to deliver targeted advertising on our website and through third-party platforms.
• For Legal Compliance and Protection: We may use or disclose your information as necessary to comply with applicable laws, regulations, legal processes, or to protect the rights, safety, or property of FleaTickWorm, our customers, or others.

How We Share Your Information

• Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, shipping, marketing, email delivery, and data analytics. These service providers are contractually obligated to safeguard your personal information and use it only for the purposes specified by us.
• Business Partners: We may share information with selected business partners to offer co-branded products or services. Your information will only be shared if you opt-in to receive these offerings.
• Legal and Regulatory Disclosures: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Your Rights and Choices

• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the "unsubscribe" link included in those emails or by adjusting your account preferences. To stop receiving promotional text messages, you can reply "STOP" to any message.
• Access and Correction: You have the right to access and update your personal information through your account settings. If you require assistance, please contact us.
• Cookie Management: You can control cookies and other tracking technologies through your browser settings.
• Data Deletion: You may request the deletion of your personal information. Please note that we may retain certain information as required by law or for legitimate business purposes.

Security

We employ industry-standard technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee its absolute security.

Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting a notice on our website or by contacting you via email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@fleatickworm.com.